What we do...

At Lead Experience Solutions, our services and solutions cover the activities of Training, Consultancy and Assessment. We are dedicated to help our clients to compete favorably in the modern competitive business environments both locally and internationally.


These are some of our ongoing training programs;





  • Review of Existing systems against the standard
  • Gaps identified will form the basis for implementation of required standard.


Executive Awareness Training for TOP MANAGEMENT


  • Leadership
  • Management Commitment
  • Benefits of implementing the ISO standards
  • Resources provision
  • Continual improvement concepts






  • Appraise staff on requirements of ISO standard i.e. Concept, structure, evolution, origin, and clauses of standard.
  • Benefits of implementing the ISO standard, Resources provision, Management Commitment, and continual improvement concepts




Risk Based Management System – CORE TEAM


  • Introduction to ISO 31000 and risk management
  • Risk management establishment, framework and initiating the risk management process
  • Risk analysis, risk evaluation, and risk treatment according to ISO 31000
  • Recording and reporting, monitoring and review, and communication






  • Process Mapping/identification of processes
  • Training on documentation requirements for the management system
  • Implementation requirements




Internal Auditors Training- CORE TEAM


  • Internal Auditors Training for selected staff on the management system auditing principles.
  • How to carry out self-assessments (internal audits) on the implemented management system
  • How to check its suitability and effectiveness.
  • This will be demonstrated through exercises, discussions, role-plays, case studies for effective understanding of audit principles and methodology








  • Conduct all phases of an audit adopting a risk-based approach
  • Prepare and present effective reports
  • Understand how accredited certification scheme works
  • Understand the role of objectives, scope and criteria in the audit process
  • How to plan audits
  • Conduct audit team selection
  • Initiate the audit and conducting opening meetings
  • Understand audit team leader responsibilities
  • Understand the requirements of the ISO standard
  • Understand the roles and responsibilities of the auditor
  • Recognize the principles, practices, and types of audits
  • Communicate effectively during the audit
  • Conduct on-site activities
  • Prepare audit conclusions
  • Conduct closing meetings
  • Report audit results analysis and interpretation












We can also tailor your training needs to fit your requirements.